Ledger.com/start serves as the official initialization portal for all Ledger® hardware wallets, providing a comprehensive setup wizard that guides users through the critical first steps of device configuration. This carefully designed platform ensures optimal security from the moment you unbox your device, whether you're setting up a Ledger Nano X, Nano S Plus, or other Ledger® models.
The portal automatically detects your specific Ledger® device and provides tailored instructions for firmware installation, PIN creation, and recovery phrase setup. It's the foundation upon which your entire cryptocurrency security infrastructure is built, making proper setup absolutely crucial for long-term asset protection and secure Ledger login processes.
Unbox your Ledger® device, connect to computer, and visit Ledger.com/start for initial firmware installation and device authentication.
Create your device PIN, generate the 24-word recovery phrase, and complete the verification process to ensure proper backup creation.
Download and configure Ledger Live Desktop, install cryptocurrency applications, and establish your wallet accounts.
After completing the initial setup at Ledger.com/start, you'll be guided to download and install Ledger Live Desktop, the official management application for your hardware wallet. The Ledger Live download process is available for Windows, macOS, and Linux operating systems.
Through Ledger Live Desktop, you can install and manage cryptocurrency applications on your device, create multiple accounts for different assets, and configure security settings. The Ledger Live login process requires physical device connection and PIN verification for each session.
The Ledger Live App provides mobile portfolio monitoring and management capabilities, though certain operations still require connection to your hardware device for security confirmation.
| Platform | Ledger Live Desktop | Ledger Live App | Browser Support |
|---|---|---|---|
| Windows | ✓ Windows 10+ | ✗ Not Available | ✓ Chrome, Firefox, Edge |
| macOS | ✓ macOS 10.14+ | ✗ Not Available | ✓ Safari, Chrome, Firefox |
| Linux | ✓ Ubuntu, Fedora | ✗ Not Available | ✓ Chrome, Firefox |
| iOS | ✗ Not Available | ✓ iOS 14+ | ✓ Safari |
| Android | ✗ Not Available | ✓ Android 8+ | ✓ Chrome |
Connection problems are typically resolved by ensuring you're using the original USB cable, trying different USB ports, using a supported browser (Chrome, Firefox, or Brave), and temporarily disabling conflicting browser extensions. The setup wizard at Ledger.com/start includes built-in troubleshooting guidance for common connectivity issues and device recognition problems.
While Ledger Live Desktop includes basic device setup capabilities, Ledger.com/start remains the recommended initialization path. The web-based wizard provides the most comprehensive guidance, especially for first-time users, and ensures you don't miss critical security steps like proper recovery phrase backup and verification.
Yes, the recovery phrase generated through Ledger.com/start follows industry-standard BIP39/BIP44 protocols. This means your 24-word phrase is compatible with any hardware or software wallet that supports these standards, providing flexibility if you ever need to restore your funds elsewhere or use multiple wallet solutions.
The web setup at Ledger.com/start focuses on initial device configuration, firmware installation, and recovery phrase setup. Ledger Live Desktop then takes over for ongoing management, including application installation, account creation, transaction signing, and portfolio tracking. Both are essential components of the complete setup process.
Yes, performing a factory reset on your Ledger® device will require you to go through the Ledger.com/start setup process again. However, if you have your recovery phrase, you can choose the "restore from recovery phrase" option instead of creating a new one, which will restore your existing accounts and transaction history.
While you can access Ledger.com/start on mobile browsers, the complete device setup requires a computer with USB connectivity. The Ledger Live App is designed for mobile management but doesn't support initial device setup. For optimal security and functionality, always perform the initial setup on a trusted computer.